Festive Rentals Campaign

Welcome to Home Relief Bulletin Board

Post No. 221

by Your Freelance e-Property Letting Agency

We have Festive Offers for Renters and Home Seekers.

Rent Before the End of Year and Save Money!

 

Our festive property campaign continues this week with Festive Rentals.  If you are planning to pass your New Year’s Eve and New Year in a new home, Home Relief can help you to achieve your festive dream.

We could help you save money and put everything together in place in advance.

What does putting everything together include?

Putting everything together in place in advance for Renting-before-the-New-Year offer includes:

1) Discuss and conduct your home needs assessment

2) Work a rental plan and timetable with you

3) Market your application and research a property that suits your need and budget

4) Arrange COVID-19 Secure viewing appointments at mutually convenient times and days

5) Liaising with landlords/ladies and negotiate letting and renting terms with you

6) Sort out deposit, rent in advance and any other payments relating to rentals 

7) Initiate and organise referencing process on time

8) Follow the rentals progress and report to all parties involved

9) Once your offer has been accepted, finalise the rental agreement and pack

 

Saving money on your festive rental

Saving money means that the early home seekers contact us this month for rent, the better rental deal in terms both home quality and discount they can get.  In December of every year, prices tend to go up everywhere without exception of the properties to let. 

For those with ordinary incomes and means of living, it is advisable to get in touch soon to find out affordable accommodation before the end of year.

Getting the best festive deal also means we are offering fantastic savings for up to 20% off the market price on our letting and management services. 

Festive Savings are on the following:

a) Rent for properties of any sizes (ranging from single rooms to full houses)

b) Charges for any main services offered (such as lettings, financial or full management and maintenance)

c) Tenancy agreement, tenant administration, guarantor, check out at the end of the tenancy, tenancy agreement renewal, change of occupation, etc.

We can work with you to find your new home this Festive Season and help you start 2022 in relief and joy.

Have an application to make for a property to rent

JUST CONTACT US NOW FOR A FESTIVE PEACE OF MIND AND SECURITY OF YOUR ACCOMMODATION!  WE ARE READY TO TAKE YOUR FESTIVE APPLICATIONS FURTHER.   

Just Work with Home Relief’s Festive Rentals and Gifts Negotiator.

Looking for an affordable location and home 

If you are looking for an affordable location and home, Home Relief is the people dealing with affordable homes you could consider in your property searches and enquiries.

For more information about our property service to home buyers and tenants, please go to https://homerelief.co/tenants/

For more information about our property service to home sellers and landlords/ladies, please go to https://homerelief.co/landlord

For properties to rent and let, please go to https://homerelief.co/property-search/

For weekly property news and updates, please read our weekly posts.

Thank you for reading this post.

We look forward to receiving your regular visits to Home Relief website and to doing business with you throughout the year.

Many thanks!

Home Relief – freelance e-property people dealing with affordable homes

 

Festive Lettings Campaign

Welcome to Home Relief Bulletin Board

Post No. 220

by Your Freelance e-Property Letting Agency

How to let your property, get it fully managed, financially managed, maintained and monitored before the end of 2021

 

Festive Time Starts with Home Relief!

Home Relief’s Festive Letting campaign kicks off today, with Happy Festive Season.  We have Special Festive Period offers which start from today the 22nd of November 2021.

A Happy Festive Season starts with a home that relieves you; your own home where you live as a landlord/lady, the ones your tenants live in and the other ones you want to let. 

Before thinking of any other presents or gifts, it is worth giving yourself a Festive Gift by letting your property if you are planning to let it.  Home Relief is ready to take your letting instructions and make your letting as the Season’s Gift.  

Home Relief can help you achieve your festive property letting and management plans and goals, and start the New Year on a positive note regarding the return on your property investment.

LET IT before the end of 2021

If you are a landlord/lady and having problems or just don’t have time to let your property during the festive period, Home Relief can help in marketing your instructions. You can appoint or instruct us to do it on your behalf.   

For example, Home Relief can find tenants for you, initiate tenant referencing process and vet tenants on your behalf.

GET IT FULLY MANAGED before the end of 2021 

If you think that you have other better things to do or priorities during the festive time and or in the near future than self-managing your property, don’t worry!  Home Relief can fully manage it for you. 

For example, Home Relief can arrange check-in and check-out inventories as well as the registration of utilities on your behalf.  Home Relief can also produce tenancy extensions or renewals or any updates on your behalf.

GET IT MAINTAINED before the end of 2021 

The last thing any landlord/lady would like to hear is while they are having their festive holidays with friends and / or relatives (having their preferred drink, meal and chat), tenants try to contact them (via phone or email or even text messages) to deal with some property maintenance issues. 

If for any reason you can’t maintain it by yourself, Home Relief can take care of your property while you are having your festive break. 

For example, Home relief can organise on your behalf the following services: gas safety certificates, electrical certificates, EPCs, smoke alarms or carbon monoxide checks and legionella assessments.

GET IT FINANCIALLY MANAGED before the end of 2021

If you are busier than chasing your tenants for rent or making some payments linked to your property account over the festive time, then Home Relief can collect your rent and administered it for you and other financial matters linked to your property investment.  Home Relief can as well organise any online payments or receipts on your behalf. 

For example, Home relief can chase late rent payments and charge tenants accordingly.

GET IT MONITORED before the end of 2021

If you are undertaking some building work to your property and want this to continue over the festive time while you will be away over this period, you can instruct Home Relief to monitor your contractors and supervise your building work until completion or you return. 

Home Relief can monitor your building work on your behalf and report back to you as the work progresses until full completion.

GET IT SORTED ONLINE before the end of 2021

If you think that you won’t be able to in-person meet your tenants for any aspects of your rented property and you want to go online or remote, but you don’t want to do it by yourself; you can still appoint Home Relief to sort it online for you.  

Home Relief can organise any aspects of your lettings on your behalf, whether it is online or offline service.

GET IT LOOKED AFTER before the end of 2021 if you worry about COVID-19

As you try to protect yourself against COVID-19, care as well about your property investment.  If you won’t be available or in a position to deal with your rented property as you may have some concerns about the COVID-19 situation by the end of 2021, Home Relief can take charge of your property so that you have more time and space to deal with those concerns.

APPOINT HOME RELIEF TO ACT AS YOUR FESTIVE CONTACT before the end of 2021

If you are contemplating to be abroad or away for a little while during the festive time and you don’t want to leave your tenants without any third party contact or with uninterested or even unqualified party, why not instruct Home Relief to act as your festive contact should there be any problem or an emergency.  Home Relief can act on your behalf while you are away.

Whether it is about Lettings Only, Financial or Full Management and Maintenance or Monitoring or just a Property Contact/Liaison or COVID-19 Concern; you can instruct Home Relief to act on your behalf. 

If you require a quotation or estimate, please do not hesitate to contact Home Relief. 

By taking the decision to appoint Home Relief in this way, this will enable you to have a relaxing, hassle-free, peaceful and less costly festive season with your property rental business and with your love ones. 

Want to instruct Home Relief

JUST INSTRUCT US NOW FOR A FESTIVE PEACE OF MIND AND SECURITY OF YOUR INVESTMENT!  WE ARE READY TO TAKE YOUR FESTIVE INSTRUCTIONS.   

Just Work with Home Relief’s Festive Lettings & Gifts Negotiator.

Looking for an affordable location and home 

If you are looking for an affordable location and home, Home Relief is the people dealing with affordable homes you could consider in your property searches and enquiries.

For more information about our property service to home buyers and tenants, please go to https://homerelief.co/tenants/

For more information about our property service to home sellers and landlords/ladies, please go to https://homerelief.co/landlord

For properties to rent and let, please go to https://homerelief.co/property-search/

For weekly property news and updates, please read our weekly posts.

Thank you for reading this post.

We look forward to receiving your regular visits to Home Relief website and to doing business with you throughout the year.

Many thanks!

Home Relief – freelance e-property people dealing with affordable homes

Rent Change

Welcome to Home Relief Bulletin Board

Post No. 219

by Your Freelance e-Property Letting Agency

Rent Increase versus Rent Decrease

Our work about the relationships between landlords/ladies and tenants continue this week with rent change.  Rent change does not need to go always in the direction of increase.  It can be decreased depending on the circumstances. 

For example, during the COVID-19 lockdowns, some landlords/ladies reduced their rent to reflect the financial hardships their tenants were experiencing.

Having said that we will be dealing with an area of the relationships between the desire of a landlord/lady to increase the rent and tenants’ dispute about the justification of a rent increase; tenants instead asking for rent reduction. 

Disagreement over rent change

Rent increase  is an issue which can result in tenancy crisis between the two contractual parties whereby landlords/ladies want to increase the rent of their rented property while the tenants living in that property argue that there is no justification for rent increase since the conditions of the property have not changed or been improved.  Tenants can even seize this opportunity to request rent reduction.

Case studies

Home Relief came across a case of landlord who complained and told us this:

“It is now three years since these tenants moved in my property and they are still paying the same level of rent.  Yet, the market rent has gone up for similar properties in the local area according to a recent rent valuation.  I am still receiving the same amount of rent since they moved in”.

We mediated in discussing the matter with the tenants informing them the landlord’s intention to increase rent.  They argued this:

“We do not see why he wants to increase the rent.  Since, we moved in his property, it is still in the same conditions.  He has never improved the conditions of his property and whenever we have maintenance issues, he barely responds.  All he does collecting his rent and now he wants more money”.

As the above example shows, one side wants to increase the rent while the other side does not want to pay for the increase without any sound justification.

Legal channel for rent increase

Depending on the type of tenancy, if the landlord/lady wants to increase the rent there are rules.  The tenant can disagree with the landlord’s/lady’s decision to increase the rent.  Where there is disagreement, there is also an opening for negotiation to reach an agreement.  If the two parties fail to reach an agreement on this matter, then they can explore other means to resolve their disputes.

Working with landlords/ladies over rent change

This week, we are working with both parties on the rent change.  With regard to landlords/ladies, we will be working with them on the following matters:

√ The rules for rent increase/decrease

√ Rent increase/decrease policy

√ Landlords/ladies’ contractual obligations which will include maintenance of their property

√ Rent review policy and practices

√ How to fix the rent in a changing rental market or how to reflect the change of rental market conditions into the rent determination   

Etc.

Working with tenants/renters over rent change

With the tenants, we will work on the following:

What to do about rent increase/decrease

√ Tenants’ contractual obligations as provided by the tenancy agreement

√ How to reach an agreement with a landlord/lady on the rent increase/decrease issue

Etc.

Rent change surgery

In this matter of rent increase, there is no one size fits all.  We will be dealing with individual cases.  We will discuss each case of rent change individually.  Every case will be treated on their own merits.   

Extra help and support 

We shall work with both landlords/ladies on available support on rent change issue, which could include: support such as Citizen Advice Bureau, where to get help to pay rent for tenants, appeal to a tribunal for a rent complaints, housing help from the local council, etc.

We shall as well share resources (both in print and online) concerning rent change.

Have some problems about rent change 

If you are a landlord/lady and have some problems in changing the rent of your rented property, please work with Home Relief to sort out the matter. 

If you are a tenant and disagrees with the rent increase asked by your landlord/lady and do not know what to do, please work with Home Relief.

Looking for an affordable location and home 

If you are looking for an affordable location and home, Home Relief is the people dealing with affordable homes you could consider in your property searches and enquiries.

For more information about our property service to home buyers and tenants, please go to https://homerelief.co/tenants/

For more information about our property service to home sellers and landlords/ladies, please go to https://homerelief.co/landlord

For properties to rent and let, please go to https://homerelief.co/property-search/

For weekly property news and updates, please read our weekly posts.

Thank you for reading this post.

We look forward to receiving your regular visits to Home Relief website and to doing business with you throughout the year.

Many thanks!

Home Relief – freelance e-property people dealing with affordable homes

 

White Goods and Fittings

Welcome to Home Relief Bulletin Board

Post No. 218

by Your Freelance e-Property Letting Agency

The importance of explaining to tenants the functioning of appliances and fittings in a rented property

This week, we are working with landlords/ladies on the importance of explaining to the incoming or already living-in tenants the functioning of white goods and fittings in a rented property, especially when these types of items required specific instructions to follow to handle them.

What the law says about white goods

The law states that landlords/ladies are responsible for the state of any machines and white goods they provide in the rental property. 

What are white goods?

White goods are typically white coloured and free-standing large electrical goods used domestically.  They are appliances such as washing machines, fridge-freezers, tumble dryers and dishwashers. 

What are fixtures and fittings?

Fixtures are permanent items affixed or attached or fixed.  Examples of fixtures include: cupboards, door handles, electrical sockets, light switches, satellite dishes, television aerials, security alarms, door bells, boilers, toilets, showers, fireplaces, etc.

Fittings are any things not attached.  Examples of fittings are: carpets, curtains, poles, blinds, tables, chairs, mirrors, etc.

Landlords/ladies’ obligations concerning installations 

There are some legal obligations for landlords/ladies fixtures and installations.  For example, the landlords/ladies are responsible for servicing the boiler.  The Landlord and Tenant Act of 1985 requires that landlords/ladies keep in good repair and working order installations that supply water, gas and electricity as well as sanitation systems.

Maintenance case

This week’s topic gives us the opportunity to remember a case we came across.  It was a case related to a landlord who installed a new boiler in his rented property through the work of a boiler engineer.  The engineer who installed the boiler explained that before turning on the heat key, the boiler must be first fed with water.   The landlord forgot to pass this information to the tenants.  One evening, the tenants ran the boiler without activating the water feeding system.  As a result, the boiler broke down.

What this week’s process will include

This week, we are going to look at the following elements:

The transfer of information about white goods and fittings from landlords/ladies to tenants (how to conduct this transfer, what information to pass on and what not pass on)

Working manuals (including digital operating instructions and online videos) of white goods and fittings in a rented accommodation

Instruction books (including online videos) related to peripherals such as thermostats, remote controls for homes with digital or e-technologies

Areas of insurance policies and cover plans about these items where there is a need to pass some information to the tenants for mutual benefit (to avoid risk of missing the deadline for renewal of cover plans although service providers always send a reminder)

Stickers or labels (including important contact numbers, makes, serial numbers, etc.) on these machines (where to find them) where tenants can find relevant information if there is a need to do so

Etc.

How to pass on maintenance information to tenants

During the check-in, inventory and hand-over key processes; the landlords/ladies can pass on maintenance information.  Alternatively, the landlords/ladies or their letting/managing agents can make an appointment to in-person meet the tenants at the property while respecting the COVID-19 protection rules. 

In today’s world, almost every body has a smart phone or just a mobile phone.  If your tenants have a smart phone, it is even easy to pass on this information to them.  You can even pass on to them (via mobile phone or e-mail) a link to watch the videos about these white goods and fittings for the purpose of better informed maintenance.

Where landlords/ladies involve a managing agent, this area of property maintenance responsibility becomes obvious and falls within the hands of this agent, unless landlords/ladies decide to fully or partly take this responsibility.

Why it is important to correctly pass maintenance information to tenants

This area of property maintenance is important to avoid conflicting tenancies.  It is vital to avoid the breakdown of very expensive items (such as boiler) in privately rented property.  They can break if landlords/ladies do not correctly pass the information to handle them or if tenants are careless.

However, as landlords/ladies you should always make sure you correctly pass the information on these items to your tenants and make sure the tenants use them correctly as well. 

Extra learning and support for landlords/ladies

Want to learn or find out more about the process of correctly pass on maintenance information to the tenants, please work with Home Relief.

 

If you are looking for an affordable location and home, Home Relief is the people dealing with affordable homes you could consider in your property searches and enquiries.

For more information about our property service to home buyers and tenants, please go to https://homerelief.co/tenants/

For more information about our property service to home sellers and landlords/ladies, please go to https://homerelief.co/landlord

For properties to rent and let, please go to https://homerelief.co/property-search/

For weekly property news and updates, please read our weekly posts.

Thank you for reading this post.

We look forward to receiving your regular visits to Home Relief website and to doing business with you throughout the year.

Many thanks!

Home Relief – freelance e-property people dealing with affordable homes

 

Change of Tenant’s Income Circumstances

Welcome to Home Relief Bulletin Board

Post No. 217

by Your Freelance e-Property Letting Agency

What to do when tenants’ income circumstances change

Let’s start this week’s post and topic with the following complaint from a landlady.

Landlady: The tenants I have got, when they came in my property they were working.  Now, I have discovered that they are claiming benefit. What should I do?

The above is the case Home Relief came across from a landlady who asked us for advice and guidance. 

This week we are discussing with landlords/ladies how the changes of their tenants’ circumstances may or may not affect their relationships and various aspects of tenancy matter; in particular when a tenant starts to claim housing benefits.  Yet, they initially rented the property as working or professional tenants.  There are things that can affect tenants’ circumstances and which can become handicap for them to honour their rent or contractual terms.

Things that may affect tenants’ income circumstances

Change of tenants’ circumstances can include the following:

Changes to contact details

 Changes to household composition

 Changes of tenants’ name

 Details about the next of kin

Change or loss of job 

∧ Maternity/pregnancy

∧ Immigration status

 Illnesses

Etc.

Some changes do affect tenants’ ability and way of  paying rent.  Other changes do not.  Most experienced landlords/ladies would know how to deal with this situation.   If not, it is better to seek advice or support or even do your own search since there is a lot of sources of information one can tap into. 

Planning for the unpredictable and unforeseeable

At the start of any tenancy, it is better to plan for the unpredictable and unforeseeable.  If the plan works, that is fine.  If it does not work, then there is always legal advice and guidance that one may seek. 

To prevent the change of tenants’ circumstances affects the tenancy, most landlords/ladies or their letting agents would have carried out all the required letting checks and verification before the tenancy starts.  They would have collected tenants’ references related to the proof of income; check their credit history or score; get the required deposit; get the necessary cover (a guarantor) if the tenants fail to pay; make them to sign an undertaking if they fail in their contractual obligations, etc.

Whatever precautions they may take, letting a property is always a risky business like any other types of business.  It does not matter the safety measures one can take as we are dealing with human beings.  If things change like in the above case, what to do?

How to manage tenants’ change of circumstances

There are few things one can do in order to deal with the change of tenants’ income circumstances.  To manage this change, landlords/ladies can undertake initiatives such as these below:

√ Review the terms and conditions of the tenancy agreement

√ Check the tenants’ entitlement to housing benefits is real

√ Review their occupational reference

√ Update their credit history

√ Re-examine their entire file (particularly the financial information you hold about them)

√ Reassess the referencing criteria which says that household income should be 2.5 times the annual rent, etc.

Perhaps, the best thing to do is to have a meeting with the tenants and discuss the matter in depth to find out how they are going to pay for the rent agreed for the all length or the rest of the tenancy.  If this does not work, you can always seek mediation or legal advice if the rent payment becomes a controversial issue.

There are more steps that can be taken to resolve any pending issues stemming from the change of tenants’ income circumstances.  This week we are working on the range of possible solutions or options to the problem, especially for those landlords/ladies who did not buy a rent guaranteed scheme or rent insurance policy on the market.

Need to find out what to if your tenants’ income circumstances change, work with Home Relief.

If you are looking for an affordable location and home, Home Relief is the people dealing with affordable homes you could consider in your property searches and enquiries.

For more information about our property service to home buyers and tenants, please go to https://homerelief.co/tenants/

For more information about our property service to home sellers and landlords/ladies, please go to https://homerelief.co/landlord

For properties to rent and let, please go to https://homerelief.co/property-search/

For weekly property news and updates, please read our weekly posts.

Thank you for reading this post.

We look forward to receiving your regular visits to Home Relief website and to doing business with you throughout the year.

Many thanks!

Home Relief – freelance e-property people dealing with affordable homes