Property Services during the Festive Break and the new tier four of COVID-19 restrictions
We have the following messages for the festive period.
• Queries and Enquiries
During the Festive holidays and the time of restrictions relating to new COVID variant, we will only handle online queries and enquiries.
Most of our property services are scaled down around this period until the New Year. This scaling down is even pronounced now since the London economy has entered a new tier four level of COVID-19 restrictions. People should expect delay from us in returning their calls or e-mails or even texts.
• Opening days and times
Following the new tier four of COVID-19 restrictions, we are only open online 24 hours and 7 days a week.
• Home seeking applications
Home seeking applicants should be aware that non-essential activities are closed in London.
For those looking for homes to rent, please do not hesitate to text or email Home Relief your home seeking applications. We are aware that not everybody has got a home to live this festive time and at this challenging time of the new COVID-19 restrictions. If you are one of them and looking for accommodation, do not hesitate to contact Home Relief.
• Letting instructions
Landlords/ladies and home owners who would like to instruct us over this festive time, please do not hesitate to text or email Home Relief your intentions to instruct. However, you should be aware that the non-essential retail is closed in London at the moment. We shall add your property details to our property-to-let book. We will proceed to lettings when the situation returns to normal.
Likewise, landlords/ladies and home owners who would like to recommend Home Relief to their friends and families for letting instructions this festive time, they can do so. Home Relief would be pleased to take their instructions and proceed further.
• Home-buying advice
As mentioned above, our advice service to home buyers is as well scaled down this time of the year. Those who are looking to buy a home in the New Year, they can still text or email the areas of home buying process they would like to seek advice. Depending on the matter and individual case, we shall get back to them as soon as we can. Potential home buyers should as well be informed that the non-essential part of the London economy is closed until further notice.
• Maintenance over the festive break
If you have any maintenance problems, please do not hesitate to contact us. However, we would like to stress to you that most of our maintenance service providers are already on holidays. Only a few of them will be available. Also, due to the new tier four of COVID-19 restrictions; it is better to check first with us about the kinds of maintenance eligible or permissible within the context of new COVID variant restrictions.
In case of emergency or exceptional circumstances, please do not hesitate to text or phone or e-mail us; we will respond to your message as soon as we can.
We would like to apologize for any inconvenience or upset this may cause and hope everything will return to normal in the New Year.
We thank you for your clientele over 2020 and wish you a Very Happy, Healthy and Safe Festive season!
If you are looking for an affordable location and home, Home Relief is the people dealing with affordable homes you could consider in your property searches and enquiries.