Festive Lettings

Welcome to Home Relief Bulletin Board

Monday  25 November  2019

by the Property  Team

Post No. 116

 

 

Festive Lettings Campaign

How to let your property, get it fully managed, financially managed, maintained and monitored before the end of 2019

 

Festive Time Starts with Home Relief!

Home Relief’s Festive Letting campaign kicks off today, with Happy Festive Season.  We have special Festive Period offers which start from today the 25th of November 2019.

A Happy Festive Season starts with a home that relieves you; your own home where you live as a landlord/lady, the ones your tenants live in and the other ones you want to let. 

Before thinking of any other presents or gifts, it is a good idea to give yourself a Festive Gift by letting your property if you are planning to let it.  Home Relief is ready to take your letting instructions and make your letting as the Season’s Gift.  

Home Relief can help you to achieve your festive property letting and management plans and goals, and start the New Year on a positive note regarding the return on your property investment.

LET IT before the end of 2019

If you are a landlord/lady and having problems or just don’t have time to let your property during the festive period, Home Relief can help. You can appoint or instruct us to do it on your behalf. 

GET IT FULLY MANAGED before the end of 2019 

If you think that you have other better things to do or priorities during the festive time and or in the near future than self-managing your property, don’t worry!  Home Relief can fully manage it for you. 

GET IT MAINTAINED before the end of 2019 

The last thing any landlord/lady would like to hear is while they are having their festive holidays with friends and relatives (having their preferred drink, meal and chat), tenants try to contact them (via phone or email or even text messages) to deal with some property maintenance issues. 

If for any reason you can’t maintain it by yourself, Home Relief can take care of your property while you are having your festive break. 

GET IT FINANCIALLY MANAGED before the end of 2019

If you are busier than chasing your tenants for rent or making some payments linked to your property account over the festive time, then Home Relief can collect your rent and administered it for you and other financial matters linked to your property investment.  Home Relief can as well organise any online payments or receipts on your behalf.

GET IT MONITORED before the end of 2019

If you are undertaking some building work to your property and want this to continue over the festive time while you will be away over this period, you can instruct Home Relief to supervise your building work until completion or you return.  Home Relief can monitor your building work on your behalf and report back to you as the work progresses until full completion.

APPOINT HOME RELIEF TO ACT AS YOUR FESTIVE CONTACT before the end of 2019

If you are contemplating to be abroad or away for a little while during the festive time and you don’t want to leave your tenants without any third party contact or with uninterested or even unqualified party, why not instruct Home Relief to act as your festive contact should there be any problem or an emergency.  Home Relief can act on your behalf while you are away.

Whether it is about Lettings Only, Financial or Full Management and Maintenance or Monitoring or just a Property Contact/Liaison, you can instruct Home Relief to act on your behalf.  If you require a quotation or estimate, please do not hesitate to contact Home Relief. 

By taking the decision to appoint Home Relief in this way, this will enable you to have a relaxing, hassle-free, peaceful and less costly festive season with your property rental business and with your love ones. 

JUST INSTRUCT US NOW FOR A FESTIVE PEACE OF MIND AND SECURITY OF YOUR INVESTMENT!  WE ARE READY TO TAKE YOUR FESTIVE INSTRUCTIONS.   

Just Work with Home Relief’s Festive Lettings & Gifts Negotiator.

If you are looking for an affordable location and home, Home Relief is the people dealing with affordable homes you could consider in your property searches and enquiries.

For more information about our property service to home buyers and tenants, please go to https://homerelief.co/tenants/

For more information about our property service to home sellers and landlords/ladies, please go to https://homerelief.co/landlord

For properties to rent and let, go to https://homerelief.co/property-search/

For weekly property news and updates, please read our weekly posts.

Thank you for reading this post.

We look forward to receiving your regular visits to Home Relief website and to doing business with you throughout 2019.

Many thanks!

Home Relief – freelance e-property people dealing with affordable homes

 

 

White Goods and Fittings

Welcome to Home Relief Bulletin Board

Monday  18 November  2019

by the Property  Team

Post No. 115

 

 

White Goods and Fittings in a Rented Property

The importance of explaining to tenants the functioning of appliances and fittings in a rented property

This week, we are working with landlords/ladies on the importance of explaining the incoming or already living-in tenants the functioning of white goods and fittings in a rented property, especially when these types of items required specific instructions to follow to handle them.

The law states that landlords/ladies are responsible for the state of any machines and white goods they provide in the rental property.  White goods are appliances such as washing machines, fridge-freezers, tumble dryers and dishwashers.  Fittings and fixings include boilers, showers etc.

For example, the landlords/ladies are responsible for servicing the boiler.  The Landlord and Tenant Act of 1985 requires that landlords/ladies keep in good repair and working order installations that supply water, gas and electricity as well as sanitation systems.

Maintenance case

This week’s topic gives us the opportunity to remember a case we came across.  It was a case related to a landlord who installed a new boiler in his rented property through the work of a boiler engineer.  The engineer who installed the boiler explained that before turning on the heat key, the boiler must be first fed with water.   The landlord forgot to pass this information to the tenants.  One evening, the tenants ran the boiler without activating the water feeding system.  As a result, the boiler broke down.

What this week’s process will include

This week, we are going to look at the following elements:

√ The transfer of information about white goods and fittings from landlords/ladies to tenants (how to conduct this transfer, what information to pass on and what not pass on)

√ Working manuals (including digital operating instructions and online videos) of white goods and fittings in a rented accommodation

√ Instruction books (including online videos) related to peripherals such as thermostats, remote controls for homes with digital or e-technologies

√ Areas of insurance policies and cover plans about these items where there is a need to pass some information to the tenants for mutual benefit (to avoid risk of missing the deadline for renewal of cover plans although service providers always send a reminder)

√ Stickers or labels (including important contact numbers, makes, serial numbers, etc.) on these machines (where to find them) where tenants can find relevant information if there is a need to do so

Etc.

Nowdays, almost every body has a smart phone or just a mobile phone.  If your tenants have a smart phone, it is even easy to pass this information to them.  You can even pass to them (via mobilephone or e-mail) a link to watch the videos about these white goods and fittings for the purpose of better informed maintenance.

Where landlords/ladies involve a managing agent, this area of property maintenance responsibility becomes obvious and falls within the hands of this agent, unless landlords/ladies decide to fully or partly take this responsibility.

This area of property maintenance is as well important to avoid conflicting tenancies.  It is vital to avoid the breakdown of very expensive items (such as boiler) in privately rented property.  They can break if landlords/ladies do not correctly pass the information to handle them or if tenants are careless.

However, as landlords/ladies you should always make sure you correctly pass the information on these items to your tenants and make sure the tenants use them correctly as well. 

Want to learn or find out more about the process of correctly pass maintenance information to the tenants, please work with Home Relief.

If you are looking for an affordable location and home, Home Relief is the people dealing with affordable homes you could consider in your property searches and enquiries.

For more information about our property service to home buyers and tenants, please go to https://homerelief.co/tenants/

For more information about our property service to home sellers and landlords/ladies, please go to https://homerelief.co/landlord

For properties to rent and let, go to https://homerelief.co/property-search/

For weekly property news and updates, please read our weekly posts.

Thank you for reading this post.

We look forward to receiving your regular visits to Home Relief website and to doing business with you throughout 2019.

Many thanks!

Home Relief – freelance e-property people dealing with affordable homes

 

 

Rent Increase: What to do?

Welcome to Home Relief Bulletin Board

Monday  11 November  2019

by the Property  Team

Post No. 114

 

 

Rent Increase versus Property Improvement

Our work about the relationships between landlords/ladies and tenants continue this week with rent increase.  Particularly, we are dealing with an area of the relationships between the desire of a landlord/lady to increase the rent and tenants’ dispute about the justification of a rent increase.

This is an issue which can result in tenancy crisis between the two contractual parties whereby the landlords/ladies want to increase the rent of their rented property while the tenants living in that property argue that there is no justification for rent increase since the conditions of the property have not changed or been improved.

Ourselves we came across a case of landlord who complained and told us this:

“It is now three years since these tenants moved in my property and they are still paying the same level of rent.  Yet, the market rent has gone up for similar properties in the local area according to a recent rent valuation.  I am still receiving the same amount of rent since they moved in”.

We mediated in discussing the matter with the tenants informing them the landlord’s intention to increase rent.  They argued this:

“We do not see why he wants to increase the rent.  Since, we moved in his property, it is still in the same conditions.  He has never improved the conditions of his property and whenever we have maintenance issues, he barely responds.  All he does collecting his rent and now he wants more money”.

As the above example shows, one side wants to increase the rent while the other side does not want to pay for the increase without any sound justification.

Depending on the type of tenancy, if the landlord/lady wants to increase the rent there are rules.  The tenant can disagree with the landlord’s/lady’s decision to increase the rent.  Where there is disagreement, there is also an opening for negotiation to reach an agreement.  If the two parties fail to reach an agreement on this matter, then they explore other means to resolve their disputes.

This week, we are working with both parties on the rent increase.  We will be working landlords/ladies on the following matters:

√ The rules for rent increase

√ Rent increase policy

√ Landlords/ladies’ contractual obligations which will include maintenance of their property

√ Rent review policy and practices

√ How to fix the rent in a changing rental market or how to reflect the change of rental market conditions into the rent determination   

etc.

With the tenants, we will work on the following:

√ What to do about rent increase

√ Tenants’ contractual obligations as provided by the tenancy agreement

√ How to reach an agreement with a landlord/lady on the rent increase issue

√ Available support on rent increase issue (support such as Citizen Advice Bureau, where to get help to pay rent, appeal to a tribunal for a rent complaints, housing help from the local council, etc.).

In this matter of rent increase, there is no one size fits all.  We will be dealing with individual cases.  We will discuss each case of rent increase individually.  Every case will be treated on their own merits.   

If you a landlord/lady and have some problems in increasing the rent of your rented property, please work with Home Relief to sort out the matter. 

If you are a tenant and disagrees with the rent increase asked by your landlord/lady and do not know what to do, please work with Home Relief.

If you are looking for an affordable location and home, Home Relief is the people dealing with affordable homes you could consider in your property searches and enquiries.

For more information about our property service to home buyers and tenants, please go to https://homerelief.co/tenants/

For more information about our property service to home sellers and landlords/ladies, please go to https://homerelief.co/landlord

For properties to rent and let, go to https://homerelief.co/property-search/

For weekly property news and updates, please read our weekly posts.

Thank you for reading this post.

We look forward to receiving your regular visits to Home Relief website and to doing business with you throughout 2019.

Many thanks!

Home Relief – freelance e-property people dealing with affordable homes

 

 

Change of Tenant’s Income Circumstances

Welcome to Home Relief Bulletin Board

Monday  04 November  2019

by the Property  Team

Post No. 113

 

 

Change of Tenants’ Income Circumstances

Let’s start this week’s post and topic with the following complaint from a landlady.

Landlady: The tenants I have got, when they came in my property they were working.  Now, I have discovered that they are claiming benefit. What should I do?

The above is the case Home Relief came across from a landlady who asked us for advice and guidance. 

This week we are discussing with landlords/ladies how the changes of their tenants’ circumstances may or may not affect their relationships and various aspects of tenancy matter; in particular when a tenant starts to claim housing benefits.  Yet, they initially rented the property as working or professional tenants.

Most experienced landlords/ladies would know how to deal with this situation.   If not, it is better to seek advice or support or even do your own search since there is a lot of sources of information one can tap into. 

At the start of any tenancy, it is better to plan for the unpredictable and unforeseeable.  If the plan works, that is fine.  If it does not work, then there is always legal advice and guidance that one may seek. 

To prevent this happens, most landlords/ladies or their letting agents would have carried out all the required letting checks and verifications before the tenancy starts.  They would have collected tenants’ references related to the proof of income; check their credit history or score; get the required deposit; get the necessary cover (a guarantor) if the tenants fail to pay; make them to sign an undertaking if they fail in their contractual obligations etc.

However precautions they may take, letting a property is always a risky business like any other types of business.  It does not matter the safety measures one can take as we are dealing with human beings.  If things change like in the above case, what to do?

There are few things one can do such as

√ Review the terms and conditions of the tenancy agreement

√ Check the tenants’ entitlement to housing benefits is real

√ Review their occupational reference

√ Update their credit history

√ Re-examine their entire file (particularly the financial information you hold about them)

√ Reassess the referencing criteria which says that household income should be 2.5 times the annual rent, etc.

Perhaps, the best thing to do is to have a meeting with the tenants and discuss the matter in depth to find out how they are going to pay for the rent agreed for the all length or the rest of the tenancy.  If this does not work, you can always seek mediation or legal advice if the rent payment becomes a controversial issue.

There are more steps that can be taken to resolve any pending issues stemming from the change of tenants’ income circumstances.  This week we are working on the range of possible solutions or options to the problem, especially for those landlords/ladies who did not buy a rent guaranteed scheme or rent insurance policy on the market.

Need to find out what to if your tenants’ income circumstances change, work with Home Relief.

If you are looking for an affordable location and home, Home Relief is the people dealing with affordable homes you could consider in your property searches and enquiries.

For more information about our property service to home buyers and tenants, please go to https://homerelief.co/tenants/

For more information about our property service to home sellers and landlords/ladies, please go to https://homerelief.co/landlord

For properties to rent and let, go to https://homerelief.co/property-search/

For weekly property news and updates, please read our weekly posts.

Thank you for reading this post.

We look forward to receiving your regular visits to Home Relief website and to doing business with you throughout 2019.

Many thanks!

Home Relief – freelance e-property people dealing with affordable homes